Shipping quotes for 95% of orders are accurate.ย In fact, in many cases we under-charge.
However, shipping costs on orders requiring multiple large packages can be incorrectly estimated by our shipping platform, or not quoted at all if the combined packages exceed courier max package limits.ย In such cases we gladly provide manual shipping quotes on request - just ask us on Chat.ย Manually quoting large orders requires human effort, so it may take up to a day.ย
We also reserve the right to requote shipping prices on any order if actual costs exceed quoted costs - in which case you have the option making an additional payment or receiving a full refund of your order.ย
On international orders, if all you see is an expensive DHL quote then please also contact us for a manual quote with our alternative international shipping carrier.
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